Data Deletion Request

How to request deletion of your data from Smart Ecom.

If you are the Page owner (merchant)

You can disconnect your Page at any time from the dashboard (Settings → Connection). We immediately stop collecting that Page's data, delete its platform data, and durably queue deletion of its order rows from linked Google Sheets. To delete the current store and all its Pages, use (Settings → My data). This does not delete your sign-in identity or another store you own.

If you are an end user (a customer who commented or messaged)

To request deletion of your data associated with our service, email yoravia.smilix@gmail.com with the subject "Data Deletion Request" and the Page name or a link to your comment/conversation. We will confirm the request and complete deletion within 30 days.

You can also remove our app from your Facebook settings: Settings & Privacy → Settings → Business Integrations, and we receive the deletion signal automatically.

What we delete

Everything we stored about you: comment/message text, their identifiers, and any related order data — from our databases. See our Privacy Policy for what we collect.